Contact us before returning any items. Product must be in new condition & unharmed otherwise the refund will be denied. Returned items shipped international, clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. PIMPSTARLIFE / RIDE ALL DAY AB is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer. Customer Must return the goods within 14 days of sending the return-message. Damaged/used product may reduce the value of said goods for return payment. Note, return policy does not include opened and/or used goods of intimate nature like underwear. No refunds will be made on shipping costs on a delivered product.
Want to switch to another size of the same product? E-mail us with your order info and number and the new size before sending any package.
Transport Damage & Unclaimed Packages If the product is lost or you, upon receiving, notice that the item has
been damaged during transport, immediately report this to us. Packages that are not cashed at your post office within 14 days will be charged to you with a handling fee to cover
return shipping and freight costs. *In accordance with the new EU rules (SFS 2005:59) (20140613) customer orders within EU.